Lesson 9: View Dashboard Analysis and Reports in Backoffice

After setting up your Moka App according to Lesson 8: Use Moka App, this lesson will help you view Dashboard and Reports on backoffice Moka for your business.

Follow these steps below to view Dashboard and Reports on backoffice. You can also click to jump to a specific topic that you want to learn:

How to View Sales Summary Analysis on Dashboard 

To view sales summary analysis of your business, follow these steps:

  1. On the backoffice, select menu DASHBOARD.
  2. On the outlet filter, click All Outlets or a selected outlet.
  3. On the date filter, set the time range for the report. 
  4. Click Apply.

The dashboard will show the sales business report with the selected outlet within the selected time range. Here is the definition and how to read each section: 

Sales Summary 

  • Gross Sales
    The overall revenue from sales transactions at outlets within the period you selected before deducting discounts, promos, refunds, and return transactions.

  • Net Sales
    The revenue earned from sales transactions at outlets within the period you selected after deducting discounts, promos, and return transactions.

  • Gross Profit
    Total capital (Cost of Goods Sold) incurred and total profit (Gross Profit) obtained along with the percentage of total income (Net Sales) for outlets within the period you selected.

    Formula: (Net Sales-COGS) = Gross Profit.

  • Number of Transactions
    The number of sales transactions at the outlet within the period you selected.

  • Avg. Sale Per Transaction
    The average nominal transaction per sale at the outlet in the period you selected.

  • Gross Margin
    The percentage of profit earned from the capital you spend to sell the item.

Item Summary

  • Top Items
    Show 10 best-selling items at the outlet within the period you selected.

  • Top Items by Category
    Show 3 best-selling items in each category of goods at the outlet within the period you selected.

  • Category by Volume
    Show data on the number of sales transactions per category to find out the best-selling item
    categories at the outlets within the selected period.

  • Category by Sales
    Show revenue based on sales per category to find out the categories of goods that contribute the most to the total income at the outlet within the selected period.


How to Export Reports 

Reports features provides Sales, Transactions, Invoices, and Shift reports. You are able to export the file in .csv format and open the file on Excel. Here are the definition of each report types: 

Sales Report

Sales Reports are reports of overall income from sales transactions of an outlet or all outlets. To view this report, follow these steps: 

  1. On the backoffice, select menu REPORTS, then click Sales.
  2. On the outlet filter, select All Outlets or a selected outlet.
  3. On the date filter, select the time range for the report. 
  4. To download the sales report, click Export

    Here are the definition of sales reports sections: 
    • Sales Summary - The flow of sales from Gross Sales to Total Collected.
    • Gross Profit - Total capital (Cost of Goods Sold) incurred and total profit (Gross Profit) obtained along with the percentage of total income (Net Sales).
    • Payment MethodsBreak down the report from cash, debit/credit cards, e-wallet, and other payment methods.
    • Sales TypeBreak down the report of each sales type (example: Dine-in, Take Away)
    • Item SalesBreak down the quantity and gross sales by item variant.
    • Category SalesBreak down the quantity and gross sales per category.
    • Modifier SalesBreak down the quantity and gross sales by modifier.
    • Discounts - Break down the number of discounts applied to sales by discount name.
    • TaxesBreak down the amount of taxes applied to sales according to tax name.
    • GratuityBreak down the amount of gratuity applied to sales according to gratuity name.
    • Collected ByBreak down the number of transactions and total sales amounts collected by your cashier.
    • Served ByBreak down the number of transactions and the total amount collected by your assigned server.
      • Note: In order to view this report, you need to enable Track Server under Account Settings, then click Checkout.

Transaction Report

Transactions Report analyzes every transaction on every outlet. To view the transaction report, follow these steps: 

  1. On the backoffice, select menu REPORTS, then select Transactions.
  2. On the outlet filter, select All Outlets or a selected outlet. 
  3. On the date filter, set the time range for the report. 
  4. To download the transaction report, click Export.

Invoice Report

Invoice Report shows invoice transaction and the due date for the invoice payment from Moka App. To view the invoice report, follow these steps: 

  1. On the backoffice, select menu REPORTS, then click Invoices.
  2. On the outlet filter, select All Outlets or a selected outlet
  3. On the date filter, set the time range for the report. 
  4. To download the invoice report, click Export.

Shift Report 

Shift Report provides details of payment method transactions within a selected shift when the shift is running or when it has ended. To view the shift report, follow these steps: 

  1. On the backoffice, select menu REPORTS, then click Shift
  2. On the outlet filter, select All Outlets or a selected outlet
  3. On the date filter, set the time range for the report. 
  4. To download the shift report, click Export.

Congratulations, you have viewed Dashboard and Reports in Moka backoffice! Next, follow Lesson 10: Explore Modular Features

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