About Moka Fresh x GoFresh

What is GoFresh?

gofresh_mokafresh.jpg

GoFresh is a marketplace service from GoJek that connects GoFood partners with high quality ingredient suppliers.

 

 

Do I need to re-register for GoFresh ?

Currently, GoFresh can only be accessed through GoBiz App in Android smartphones. Having a GoBiz account is compulsory to create order in GoFresh. Since GoFresh is still not yet open for public, there will be a registration process before you can start shopping in GoFresh.

If you do not have a GoBiz account yet, you need to create one first. Here is the link to learn how to create a GoBiz account. Then, click How do I sign up for GoBiz.

How to sign up for GoBiz

If you already have a GoBiz account but have not the access to GoFresh, follow these steps: 

  1. Select Daftar at the Moka Fresh page on backoffice. 

    Notes: This registration is only available on Android smartphones. 

    how_to_create_gofresh_account_mokafresh.png

  2. Insert your information, such as your business name, your phone number that can be contacted, and email address that was used for GoBiz activation on this form. 

    how_to_create_gofresh_account_moka_fresh.png

  3. Wait until our team to contact you once your GoFresh account has been activated. Then, you can click Mulai Belanja.

    create_gofresh_account.png

  4. Click Go To App then the GoBiz App will open on your phone. 

    create_gofresh_account_moka.PNG

    If you do not have GoBiz App, you will be directed to the download GoBiz page. 

    download_gofresh_mokafresh.png

 

What is the payment method available in GoFresh?

Below is the list of payment methods available in GoFresh:

  1. BCA Virtual Account
  2. Non-BCA virtual Account
  3. Alfamart
  4. GoPay
  5. GoBiz Balance
  6. Credit Card

 

Below are the admin fee for every payment method:

  1. BCA Rp 2.500,-
  2. Bank lain Rp 3.300,-
  3. Alfamart Rp 5.000,-
  4. Credit Card 5% from total transaction

 

 

How to make an order on GoFresh ?

To learn how to make an order on GoFresh, click the link below here:

How to make an order on GoFresh  (Indonesian only)

 

 

Who to contact if I still have questions about GoFresh?

For other inquiries related to GoFresh, you can click the link below here:

Panduan GoFresh(Indonesian only)

Was this article helpful?
2 out of 3 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Still Have Questions?

Our customer care team is here for you!

Contact Us