Other than purchasing the compatible device, we highly recommend updating your Moka App whenever a new version is available. We only support the following app versions:
- iPadOS - Moka version 25.9.4 or above
- Android - Moka version 15.7.6 or above
Note: We do not make improvements nor fix issues specific to versions below the above recommendations.
Here is the device recommendation suitable for Moka app:
To have better operational experience, we recommend using devices with the following specifications:
- 2 GB of RAM and above
- Device storage 16 GB and above
- Android Tablet/Smartphone OS Lollipop version 5 and above
Moka App is still usable on devices with RAM below 2 GB. However, the app performance may not be optimal.
Here are the Android tablet recommendation for Moka App:
- Samsung Galaxy Tab A8 - 2019
- Samsung Galaxy Tab S2 9.7 inch
- Asus ZenPad 8
To have better operational experience, we recommend using iPad with the following specifications:
- iPadOS version 12 and above
Moka App can still operate on iPad outside our device recommendation list. However, the app performance may not be optimal.
Here are the iPad recommendation for Moka App:
- Apple iPad Mini 5 (and above)
- Apple iPad 6th Generation (and above)
- Apple iPad Pro 9,7" (and above)
- Apple iPad Air 3 (and above)
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