Watch this video tutorial how to activate e-wallet:
Here is the steps to activate e-wallet:
- Login to backoffice Moka.
- Select menu PAYMENTS.
- Select Mobile Payments.
- Click Activate Mobile Payment.
- You will be redirected to another page, click Activate Mobile Payments Now.
- Choose which your business entity type, then click Next.
Personal: The business run by one individual for his or her benefit.
Corporate: The business run under a legal entity, operating under state law.
- Insert your business information, such as your business name and the full address. Then, click Next.
Notes: Please ensure you insert your business full address exactly like the example given on the box because any inaccuracies will prolong the process of your e-wallet activation.
- Insert your personal information, such as the photo of your identification card, name on ID card, and your ID number. Once you have filled all the following information, click Next.
- Select your bank branch name and your bank account, then click Next.
- Recheck the information you have filled out. If all is correct, then click Confirm Details.
- Your e-wallet activation submission is completed. Please kindly wait for the next notification.
Try activating your E-Wallet via Moka backoffice right now.
You can also apply for e-wallet activation via this form. Moka team will process within 3 working days.
Notes: The activation for each e-wallet is different. Find out the e-wallet activation duration here.