How to Accept Payments with E-Wallet in Moka App

In Moka, you can accept various e-wallet payments at your outlet. Your cashier can easily choose the e-wallet logo and ask your customer to scan the e-wallet QR code or ask your customer for their phone number to be inputted while transacting on Moka App. If you have not activated your e-wallets yet, click here

Notes: If you are experiencing issues while accepting e-wallet payments, click here to continue your payment processThe latest e-wallet providers are available only on the latest Moka app version.

Here are the steps to accept payment with GoPay, DANA, LinkAja, Kredivo, Akulaku, Alipay, and WeChat Pay e-wallet:

  1. Select the chosen e-wallet logo during checkout process.

    How_to_accept_transaction_with_gopay_dana_linkaja_kredivo_akulaku_alipay_dan_wechat_pay.png

  2. The QR code will appear on your screen. Ask your customer to scan QR code using their e-wallet app.

    accept_transaction_with_gopay_dana_linkaja_kredivo_akulaku_alipay_dan_wechat_pay.png

  3. Wait until your customer confirm the transaction.

    transaction_gopay_dana_linkaja_kredivo_akulaku_alipay_wechat_pay.png

  4. If the transaction is successful, choose to print or email the receipt.

    pay_with_gopay_dana_linkaja_kredivo_akulaku_alipay_wechat_pay.png

  5. If the transaction failed, click Try Again to retry charging with the same payment method or click Cancel to choose another payment method.

    accept_payments_with_gopay_dana_linkaja_kredivo_akulaku_alipay_wechat_pay.png

Here are the steps to accept payments with OVO:

  1. Select OVO Logo during checkout process.

    cara_menerima_transaksi_dengan_ovo.png

  2. This page will appear on your screen. Ask your customer's phone number and input it on your device.

    menerima_transaksi_dengan_ovo.png

  3. Wait until your customer confirm the transaction.

    transaksi_dengan_ovo.png

  4. If the transaction is successful, choose to print or email the receipt.

    melakukan_pembayaran_dengan_ovo.png

  5. If the transaction failed, click Try Again to retry charging or click Cancel to choose a different payment method.

    bayar_dengan_ovo.png

    To accept E-wallet Payment with mobile payment with customer phone number or QR Code. You can watch the steps explain by the video below.

Important Info!
For those using E-Wallet in Moka within 1 Nov 2021 - 30 Apr 2022 will be charged for 0% MDR fee. Check Terms and Condition here

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