No more mixed order, thanks to Moka’s new feature - Sticker Label. With this new feature, you are now able to mark order created with label to prevent giving the wrong order to your customer. To start using this feature, you have to change the paper size in your printer settings to 50.8mm.
Note: This improvement requires you to update Moka version:
- Moka POS Android v. 14.9 and above
- Moka POS IOS v. 25.2 and above
Here are the steps to configure using sticker label feature for TM-T82 and TSP-650II/TSP-654II printer:
A. Setup TSP-650II/TSP-654II Printer
To change to 50.8mm paper size, you have to change the printer settings by following these steps:
- Go to http://www.starmicronics.com/support/
- Select the exact options as the picture below.
- Select StarPRNT Intelligence Software and you will be directed to another page.
- Click StarPRNT V3.6a FULL 32/64-bit to download the printer driver installation.
- After the download is complete, install driver.
Note: During the driver installation process, please do not connect the printer with your device until it is completed.
- Select Printer Utility Star PRNT.
- Select Printer TSP654II.
- Select Star Line Mode on the Emulation bar at the bottom right section.
- Click Next on the bottom right corner.
- Select Ethernet.
- Click Search Network.
Note: Please ensure your printer is connected to the same network as your PC.
- Click Done.
- Click Printer Settings.
- Select 50.8 mm on the Printable Area column.
- Click Store on the bottom right section.
- Click Exit.
B. Setup TM-T82 Printer
To set up TM-T82 printer, you need to turn off the printer first and then follow these steps:
- Hold the Feed button and switch the printer back to ON using the power switch.
- Hold the Feed button again until the printer prints ‘Self Set up note’.
- Press the Feed button one more time to print ‘Mode Selection’.
- Press Feed button 4 times and hold to select ‘Customize Value Settings’. Printer will print more sub-options.
- Press Feed button 9 times and hold to select ‘Paper Width’. Printer will print more sub-options.
- Press Feed Button 3 times and hold to select ‘50.8mm’. Printer will print a message that informs the user that the paper width has been saved.
- Turn off the printer.
C. Sticker Label setup on Moka Apps.
- Select the menu icon () on your mobile app.
- Select SETTINGS.
- Choose Printer.
- Select the printer that you have set for printing sticker label.
- Click on the Sticker Label switch to ON.
Note: Please ensure that you have managed your printer configuration following the TSP-650II/.TSP-654II or TM-T82 printer settings tutorial.
Congratulations! You are able to set your printer to print sticker label.