GO-PAY Activation

Good news! Now you can activate GO-PAY payment method.

To activate GO-PAY, please follow these steps:  

  • Jabodetabek Merchants
  1. Fill up your information on GO-PAY Activation Request Form
  2. After filling up your information, our team will contact you within 1-2 working days to schedule when to fill up the Merchant Registration Form (FPM).
  3. Please prepare all of the required documents both the original and the photocopy according to the requirements listed below:Screen_Shot_2019-08-20_at_10.03.11_AM.png *Our team will take photos of the original documents. The photocopied documents will be attached on FPM document.

  4. Before visiting your outlet, please ensure you finished filling up FPM and attached the required documents listed on point (3).
    * If you want the guideline how to fill up FPM, click here
  5. For the FPM signatory, you need to sign the document with a stamp and the other one without a stamp.

  

  • Outside Jabodetabek Merchant
  1. Fill up your information on GO-PAY Activation Request Form
  2. After filling up your information, our team will contact you within 1-2 working days through email to fill up Formulir Pendaftaran Merchant (FPM). 
  3. After receiving the email, please complete the FPM according to the guideline here
  4. Please prepare all of the required documents listed below:Screen_Shot_2019-08-20_at_10.03.11_AM.png
  5. For the FPM signatory, you need to sign one document with a stamp and the other one without a stamp.  
  6. Once you have fulfilled all of the requirements, send the soft copy of the FPM and the required documents to our email. 
  7. Place all of the documents inside a brown envelope and send to this address:

Screen_Shot_2019-08-20_at_10.16.48_AM.png

 

Notes :

  1. GO-PAY will be active in 15 working days after we receive the required documents you have sent.

  2. Cashback will be active in 2-3 working days after GO-PAY is activated.
     
  3. The activation has 2 types, in which:             
    • If you have more than 1 outlet, and agree to use 1 bank account only, you will just need to sign 1 activation form. You only need to give 1 email account and 1 phone number (that can be contacted) to complete your form.                                                                                       
    • If you have more than 1 outlet, and agree to use more than 1 bank account, you will need to sign a couple of activation forms (as many as the bank accounts used). You also need to give email addresses and phone numbers (that can be contacted) as many as activation forms you fill to complete the activation form.

  4. If you use other devices to utilise GO-PAY (tent card, SPOTS, Kartuku), please note that your email address and contact number need to be different from the previous email address and contact number that you have registered before.

  5. GO-PAY has MDR (merchant discount rate) of 2% and there are 2 types of cashback campaigns:
    • For F&B industry, there will be 20% cashback with a maximum cashback of IDR15,000 per device daily.

    • For Non-F&B industry,  there will be 20% cashback with a maximum cashback of IDR15,000 per device weekly.

*For those who are using GO-PAY with  SPOTS or Kartuku devices, you will receive MDR according to how much GO-PAY offering now.

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