- Make sure your loyalty program status in the backoffice is Active.
- Member cannot gain points and redeem for reward in the same purchase transaction. They need to choose either add the points to his/her membership or redeem a reward.
Here are the steps to add members' loyalty point:
- Open Moka App.
- Select menu Point of Sale.
- Tap +Add Customer.
- Search and choose member that doing the purchase.
- Add item to shopping cart.
- Click Charge.
- Click Add xx points to Current Balance.
- Choose payment method and tap Charge.
- Click Print Receipt to print the receipt. Members can see their membership and point information in the receipt (you can use SMS Receipt or Email Receipt also).