Member can check their point balance through the receipt that they get when do a loyalty transaction. Your staff also can check member profile and points through Moka App.
Here are the steps to check member's loyalty point and profile:
- Open Moka App.
- Open menu Point of Sale.
- Tap on +Add Customer.
- Search customer or member in the search bar by name, phone, or email. Select the customer or member based on the search result.
Note: Member and non member can be distinguished based on logo, Member will have logo while non member will have logo .
- On the member profile, you can see the member current point balance, the redeem history and also the point activities. Point activities consist of all member point transaction, earning points, redeeming a reward and refund. You can see the complete redeem history and point activities in Moka Backoffice.