How to Check Member's Loyalty Point and Profile

Member can check their point balance through the receipt that they get when do a loyalty transaction. Your staff also can check member profile and points through Moka App.

  1. Open Point of Sale menu
  2. Tap on the +Add Customer

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  3. Search customer or member in the search bar by name, phone, or email. Select the customer or member based on the search result.

    Note: Member and non member can be distinguished based on logo, Member will have logo Logo.png while non member will have logo Non_Member.png

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  4. On the member profile, you can see the member current point balance, the redeem history and also the point activities. Point activities consist of all member point transaction, earning points, redeeming a reward and refund. You can see the complete redeem history and point activities in Moka Backoffice.

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