How to Check Member's Loyalty Point and Profile

Member can check their point balance through the receipt that they get when do a loyalty transaction. Your staff also can check member profile and points through Moka App.

  1. Open Point of Sale menu
  2. Tap on the +Add Customer


  3. Search customer or member in the search bar by name, phone, or email. Select the customer or member based on the search result.

    Note: Member and non member can be distinguished based on logo, Member will have logo Logo.png while non member will have logo Non_Member.png



  4. On the member profile, you can see the member current point balance, the redeem history and also the point activities. Point activities consist of all member point transaction, earning points, redeeming a reward and refund. You can see the complete redeem history and point activities in Moka Backoffice.



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