Redeem Loyalty Reward for Member

Member that have sufficient points can redeem their points to get Loyalty Rewards. Member can redeem during checkout/purchase process.

Note:

  • Make sure your Loyalty Program status in the backoffice is Active
  • Member cannot gain points and redeem for reward in the same purchase transaction, member need to choose either add the points to his/her membership or redeem a reward

With attaching existing customer before charge

  1. Open Point of Sale menu
  2. Tap on the +Add Customer
  3. Search and choose member that doing the purchase
  4. Add item to shopping cart
  5. Tap Charge button

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  6. Choose and tap on the reward that member wants to redeem

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  7. Review the new bill calculation, tap on Confirm button

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  8. Member will receive SMS code validation, input the code in this form and tap Verify button. You can tap Resend Code button to resend the sms to member. (this step only appears if you check the Send customer validation code checkbox in Loyalty program configuration in backoffice)

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  9. Choose payment method and tap Charge button
  10. Tap Print Receipt button to print the receipt, member can see their membership and point information in the receipt (you can use SMS Receipt or Email Receipt also)

 

Without attaching existing customer before charge

  1. Open Point of Sale menu
  2. Add item to shopping cart
  3. Tap Charge button

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  4. You will see the Loyalty page with empty phone number field. Fill the member phone number.
  5. Tap on the Check button

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  6. Choose and tap on the reward that member wants to redeem

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  7. Review the new bill calculation, tap on Confirm button

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  8. Member will receive SMS code validation, input the code in this form and tap Verify button. You can tap Resend Code button to resend the sms to member. (this step only appears if you check the Send customer validation code checkbox in Loyalty program configuration in backoffice)

    O_8.png

  9. Choose payment method and tap Charge button
  10. Tap Print Receipt button to print the receipt, member can see their membership and point information in the receipt (you can use SMS Receipt or Email Receipt also)

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