Deactivate Loyalty Program

Deactivate your Loyalty Program if you want to end or pause the program. Program deactivation will be executed immediately, the next sales transaction will be treated as normal transaction. If you want to deactivate your program, we advise you to do outside your outlet’s operation hour, and make sure all of your staffs are aware with this deactivation, so they can communicate the changes properly to all of your members.


  • Deactivate Loyalty Program only available when the program status is Active
  • Loyalty Program requires Moka App v.7.0 (android tablet only) or v.12.8 (iOS) or higher
  1. Go to Customers > Loyalty Program.

  2. Click ON toggle button to deactivate the loyalty program until the program status is OFF.

  3. Click Deactivate Program on the confirmation popup.

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