Resource Center About COVID-19

Overview

• Foreword

Dashboard & Reports

• Learn About Dashboard & Reports During COVID-19

Cashless Payment Method

• Use A Safer Payment Method During COVID-19

CRM Basic

• Use CRM Basic During COVID-19

Inventory

• Track Inventory During COVID-19
• Manage Inventory During COVID-19

Promo

• Create Promo During COVID-19

Employees

• Manage Employee During COVID-19

Digital Receipt

• Give Customers Digital Receipt During COVID-19

Hardware

Printer, Barcode Scanner & Cash Drawer

• How to Connect Printer with Moka App
• How to Setup Star Micronics LAN Printer
• How to Setup MPOP Bluetooth Printer
• How to Setup Cash Drawer
• Cara Melakukan Pengaturan Printer
• How to Connect Symcode Scanner to Computer
• See all 7 articles

Hardware Compatibility List

• Printer, Cash Drawer & Barcode Scanner
• Android Tablet and iPad

Backoffice

Reports

• How to Check Promo Report

Item Library

• How to Create Support Local Brands Voucher in Moka
• How to Track COGS on Item
• How to Create Discount
• How to Create Tax
• How to Create Gratuity
• How to Create Sales Type

Inventory

• How to Track Inventory on Item

Employees

• How to Assign a PIN For Employees
• How to Manage PIN for Employee Access

Customers

• How to Download Customer's Information and Transaction History

Account Settings

• How to Edit Bank Account
• How to Manage Receipt
• How to Manage Email Notification

Backoffice FAQ

• Frequently Asked Question about Backoffice

App

Moka App on iPad and Android Tablet

• How to Accept Payments with GO-PAY, DANA, LinkAja, Kredivo, Akulaku, Alipay and WeChat Pay
• How to Change Language on App
• How to Add Item to Shopping Cart
• How to Accept Payment with OVO
• How to Change Sales Type on App
• How to Save Bill
• See all 9 articles

E-Wallet Payment Method

E-Wallet Activation process

• How to Activate Gopay
• How to Activate E-Wallet

E-Wallet FAQ

• About Gopay

Others

Moka POS

• Moka Referral Program

Other

• How to Change Excel CSV Format in Mac
• How to Change Excel CSV Format in Windows System

Getting Started

Setup Tutorial for Businesses

• Recommendation of Tablet, iPad, and Smartphone Suitable for Moka POS
• Recommendation of Printer, Cash Drawer, and Barcode Scanner Suitable for Moka POS App
• Moka Dashboard Overview
• How To View Current Moka POS Subscription
• How to Create Outlet
• How to Create Bank Account
• See all 57 articles

Moka Product

Moka Fresh

• About Moka Fresh x GoFresh

Moka Connect

• myKAHA Integration
• Digiresto Integration
• Kubox Integration
• GrabJobs Integration
• Jurnal Integration
• Accurate Online Integration
• See all 7 articles

Moka Capital

• Get to Know Moka Capital
• Moka Capital Partners
• How to Apply for Moka Capital
• Moka Capital FAQ

CRM Pro

• How to Create Loyalty Program
• How to Register New Loyalty Program Member
• How to Check Member's Loyalty Point and Profile
• How to Add Member's Loyalty Point
• How to Redeem Member's Loyalty Reward

Table Management

• About Table Management
• How to Delete Bill on Table Map
• How to View Table Report
• How to Choose Void Item Reason
• How to View Void Items Report

Ingredients

• Frequently Asked Questions Ingredients
• How to Create Ingredients
• How to Create Ingredient Categories
• How to Import Ingredients Using Excel
• How to Create Recipe
• How to Transfer Ingredients
• See all 7 articles